Improving How People, Process
Data & Technology Work Together.
Aligning B2C & B2B strategies, business processes, data management & the channel
execution with Adobe's "Best of Breed" technology solutions
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Mapping the Customer Experience to the right solutions is critical for a successful implementation.
We will work with you to map out your customer experience, align the right solutions & design a phased delivery approach. One that delivers rapid wins for each phase & the desired level of change.
An important factor to success is the right design & the right process to drive solution optimization.
We will guide you through what is needed, design & build the right solution with approval check points for your review and agreement at all stages along each phase of the implementation.
We provide ongoing service support based on what your team needs are. We can be the daily helping hand, a full extension to your team, or a SME you can rely on when launching complex technical initiatives.
« Our team is global – we are in the US, Canada & Europe. We have worked in Retail, Banking, Insurance, Energy, Telco and Education and many other business sectors. »
« We are in the crawl, walk, run mode, walking at a swift pace now after 8 months post implementation. Our partnership with M2 was integral for the success of the initial implementation and they continue to be critical as we work to increase our use of automated campaigns, advanced segmentation using web behavior, and personalization of our content. »
Carrie Bourke, Director Customer Analytics & Insights
Harvard Business Review
« M2 Partners played an invaluable role in helping us implement Adobe Campaign. By providing a step by step methodology of business requirements gathering, campaign design & testing as well as customized training. Jill & her highly skilled team greatly simplified our implementation process, responding to all questions & requirements, no matter how complex. I’d highly recommend M2 to any organization desiring a full-serve, personable implementation partner. »
Eve Nimkar, VP of Marketing
Delta Community Credit Union
« M2 has been a critical partner for the successful implementation of Adobe Campaign into our organization. The team took a leadership role to drive all stages of set up, data flows, and initial campaign executions. They came with a very thorough and methodical approach to implementation, trained our team, and helped us understand what it would take to set up our internal organization for success utilizing this powerful and complex tool. After the initial implementation, we realized we did not have the internal capacity and talent yet to ramp up executing in Adobe on our own and M2 quickly was willing to take on a heavy role building campaigns to drive the actual execution. M2 has been a wonderful partner always willing to coach and quickly respond to our changing needs regarding the scope of work and role we asked them to take on for us over the last year and a half. »
Julie Cusher, Director of Analytics
« We worked with M2 Partners during our Adobe Campaign implementation and could not be more grateful. It was comforting to have a team with such expertise and knowledge of Adobe Campaign walk us through every step of the implementation process. The M2 team was very professional, skilled, and extremely flexible with our schedule. We are excited about the possibilities of Adobe Campaign and even more excited to continue our partnership with M2 Partners. »
Brittani Harris, Digital Marketing Manager
« M2 Partners worked with us on an Adobe Campaign Standard implementation. Not only did the group have the connections needed to expedite requests with Adobe, they knew the platform inside and out and were able to help us adapt the product to our needs. I appreciate that every interaction was professionally conducted and their work was delivered on schedule, yet I felt completely at ease with the entire team. I am looking forward to working with M2 again. »