Destinations Guide in Adobe Real-Time Customer Data Platform

Adobe Real-Time Customer Data Platform offers advanced capabilities for creating destinations, enabling seamless data integration across various platforms. This guide provides an overview of the main destination types available in Adobe Real-Time Customer Data Platform, their differences, and practical use cases to help you optimize your data strategies.

Types of Destinations

Adobe Real-Time Customer Data Platform supports two primary types of destinations: Profile Export and Segment Export. Each type is designed for specific purposes and use cases.

Profile Export Destinations

Profile Export destinations are designed to generate files containing profiles and their associated attributes. This type of destination primarily uses raw personally identifiable information (PII), with email often serving as the primary key. Profile Export is particularly useful for integrating with marketing automation or email marketing platforms, where detailed customer profiles enhance personalization and targeting efforts. The process involves exporting customizable profile attributes or raw PII data in a CSV or tab-delimited file format. These files are then sent to a specified SFTP server or Amazon S3 bucket, enabling marketers to leverage detailed customer information for direct marketing activities.

Segment Export Destinations

Segment Export destinations, on the other hand, focus on sending profiles along with the segments they qualify for. This method uses segment IDs and pseudonymous data, such as hashed emails for social networks, to ensure privacy while facilitating targeted outreach. Segment Export is ideal for targeting specific audience segments across various channels, such as social media platforms or other advertising networks. With Segment Export, the data delivered emphasizes the segments and profiles identified by Adobe Real-Time Customer Data Platform, making it a suitable approach for privacy-sensitive integrations and campaigns.

Key Differences

The primary distinction between Profile Export and Segment Export destinations lies in the type of data they utilize. Profile Export uses raw PII data, often with email as the key, which is particularly useful for direct marketing where detailed customer information is crucial. In contrast, Segment Export employs segment IDs and pseudonymous data, making it more appropriate for privacy-conscious integrations and targeting on platforms that require anonymized data. Both destination types have their unique advantages and can be effectively used in combination to support comprehensive marketing strategies.

Creating Destinations in Adobe Real-Time Customer Data Platform

Creating destinations in Adobe Real-Time Customer Data Platform involves several key steps. First, you need to select the type of export you require—Profile Export or Segment Export—based on your specific needs and use cases. Next, you configure the data attributes or segments you wish to include in the export. Finally, you specify the destination format (such as CSV or tab-delimited) and choose the delivery location, such as an SFTP server or Amazon S3 bucket.

Practical Use Cases

Profile Export destinations are particularly beneficial for marketing automation. By sending detailed customer profiles to marketing automation platforms, you can enhance the personalization of email campaigns. Segment Export destinations are valuable for social media targeting, as they allow you to send hashed email lists to social media platforms for precise and privacy-compliant advertising. Additionally, combining Profile and Segment Exports can create a comprehensive marketing strategy that spans multiple channels, ensuring a cohesive approach to customer engagement.

Learn More with M2 Partners

For more information on how to leverage destinations in Adobe Real-Time Customer Data Platform and explore tailored solutions for your organization, please contact us directly at [email protected] or book a call through our website: www.m2partnersglobal.com.