OUR SERVICES

M2 Partners’ comprehensive suite of services addresses all aspects of technology implementation and strategic marketing to support our clients every step of the way.

STRATEGIC CONSULTING
DESIGN & IMPLEMENTATION
ONGOING HELPING HAND

Strategic Consulting

M2 combines corporate executive experience with marketing teams and deep technical expertise to offer clients valuable insights.

Our strategic services aim to identify business challenges, technology limitations, and envision the ideal future state of the business.

M2 defines goals and maps the current and future state of our clients’ business processes to align technology implementation with business objectives, ensuring measurable outcomes.

Design & Implementation

Our team customizes and configures technology solutions to create unique tools suited to each client’s processes and brand identity. We manage everything from setup to seamless integration within existing workflows.

The subsequent phase entails comprehensive requirements gathering including data ingestion, KPIs or metrics for your reporting, creative assets for campaigns, etc. tailored for your unique business needs. This information is compiled into a Technical Solution Design Document (TDD), detailing the configuration and setup of your specific Adobe solution.

Phase 2: Environment Set up

Upon provisioning the Adobe solution, our development team sets up the necessary technical specifications on the backend for your team. We then guide your team through platform familiarization, user capabilities, and their respective tasks within the product.

Our technical developers execute the development tasks starting with organizing client prepared data. We create data schemas, configure data and assets access within the solution, proceed with tools assembly such as villages, web pages, reporting and campaigns.

We conduct rigorous testing using business-specific use cases to ensure the solution performs efficiently and effectively. We work with our clients on customized use case (based on the solution implemented) to ensure end to end testing on their data and their business scenarios.

Phases 1-4 occur within a staging/practice environment, ensuring adjustments and testing do not impact live environments. Upon completion, we hand over control to your team and transition to the live solution deployment phase.

Ongoing Helping Hand

At M2 Partners, we understand that every business is unique. Our Ongoing Helping Hand Service Model offers the flexibility and support you need to achieve your goals, ensuring a seamless experience every step of the way.

Tailored Partnerships

Choose the partnership that works for you — whether it’s a 20/80, 50/50, or 100% collaboration. Our approach is fully customizable to meet the needs of your team and business objectives.

Flexible Hours and Duration

We adapt to your schedule:

  • A minimum of 40 hours per month for at least 3 months.
  • Options to scale up to a comprehensive “Run & Operate” service model.
  • Unused hours roll over, ensuring you get the most out of every engagement.

Strategic Leadership

Your journey is guided by a dedicated Strategic Lead or Senior Adobe Solutions SME who ensures alignment and consistency:

  • Weekly or bi-weekly office hours.
  • Regular updates via daily governance, weekly status reports, and task tracking.

Comprehensive Support Services

Our team provides hands-on assistance with:

  • New design, development, and testing.
  • Daily ad hoc support and issue resolution.
  • Solution documentation and end-user training.
  • Strategic initiatives like roadmap development and POC scoping.
  • Facilitation of Adobe support tickets with their Technical Operations team.

Discover how M2 Partners’ tailored solutions can transform your approach to customer engagement and digital transformation. Check out our solutions page to explore the full range of capabilities we offer to help you stay ahead in a competitive market.